Science
Satellites Rescue Injured Girl Scout in Remote California Canyon

A Girl Scout suffered a serious injury while hiking in a remote canyon in Southern California, but quick action using satellite technology enabled her rescue within hours. The incident occurred on June 22, 2023, when one of the scouts fell and lost consciousness while exploring the challenging terrain of Pico Blanco in the Los Padres National Forest.
Thanks to a newly available direct-to-cell satellite service, which allows users to contact emergency services via text even without terrestrial cell coverage, the girl’s leaders were able to send a 911 message promptly. This technology, which became more widely accessible earlier this year, is part of an effort to enhance emergency communication in areas lacking reliable cell service.
Emergency Response Leveraging Satellite Technology
Since late 2022, owners of the latest iPhone models have had the capability to text 911 through satellites orbiting in low Earth orbit. However, this feature initially required specialized antennas to connect to dedicated satellite frequencies. In early 2023, mobile operator T-Mobile partnered with SpaceX’s Starlink to enable text-to-911 services for all existing cell phones less than four years old.
According to John Snapp, vice president of technology at Intrado, the service automatically shares the caller’s precise location, which is vital in emergencies. Intrado’s Emergency Call Relay Center (ECRC) managed the 911 text sent by the Girl Scout leaders, which was crucial for a swift response in the rugged terrain of Los Padres National Forest.
The area is known for its challenging landscape, making traditional cell phone coverage unreliable. Jason Davis, ECRC Manager at Intrado, highlighted that pinpointing a 911 caller in remote locations can be exceptionally difficult. He stated, “In this rescue operation, satellite technology proved absolutely critical.”
Rapid Coordination and Rescue Efforts
The location of the accident, a significant distance from populated areas, complicated the situation. In the past, rescuers might have needed to send someone to find a signal, which could prolong the rescue for hours or even days. Instead, the satellite-enabled service allowed the ECRC team to quickly determine the precise location of the distressed Girl Scout, facilitating immediate coordination with local first responders.
The first helicopter was dispatched mere minutes after the initial message, followed by another chopper approximately an hour later to ensure the safety of the entire troop. This efficient response prevented what could have been a tragic outcome.
According to Snapp, terrestrial cellular networks cover only about 80% of the U.S. territory, leaving around 20% of the land, including parts of the Los Padres National Forest, without reliable communication options. The introduction of satellite direct-to-cell services is changing that landscape, providing critical connectivity in previously off-grid areas.
The technology not only benefits outdoor adventurers but also has implications for mariners operating in international waters. With satellite communications functioning like cell towers, users can expect coverage in even the most isolated locations.
As satellite technology continues to evolve, the capability to communicate in emergencies without relying on traditional cell networks is a significant advancement for public safety. The swift rescue of the injured Girl Scout exemplifies the potential of these innovations to save lives in critical situations.
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